I have a defective canvas, what should I do?
For any issues on your canvas, please send a photo of your defective canvas to email@example.com and we'll be happy to send a replacement canvas for you.
I have a missing kit, what should I do?
Please double check your box as we roll 2-3 canvases together. If the kit is still missing, please contact us at firstname.lastname@example.org.
I have missing diamonds, what should I do?
For any missing diamonds, please contact our support team and give the following details below:
Name of Painting:
Missing Color ID:
No. of bags:
I have missing tools, what should I do?
For any missing tools (pen tool, glue, tray, tweezers), please contact at email@example.com to have your replacements sent. Please make sure that you give your Order no. or name and email address used in the purchase.